About Us
Suretty is a financial assistance platform built to help our customers stay ahead of their auto loan payments during unexpected hardship. We believe that temporary financial challenges should never cost someone their vehicle, their ability to work, or their sense of stability. Our mission is to provide structured, responsible assistance that helps borrowers stay on track while maintaining healthy relationships with lenders and dealerships.
We understand that life happens — hours get cut at work, medical bills appear, family emergencies come without warning, and unexpected expenses can disrupt even the most responsible borrower’s monthly plans. That's why we exist to step in during these moments, providing partial assistance that keeps customers current while they stabilize financially.
Our Promise
Suretty promises to stand with you during life’s most challenging moments by offering fair, transparent, and responsible auto loan assistance you can trust. We are committed to helping you stay ahead—not fall behind—by providing support that grows with your reliability and never takes advantage of your hardship. We keep it clear and consistent, in our efforts to offer assistance.
Our Approach
Our approach is different from traditional financial programs because we don’t burden borrowers with overwhelming fees, trap them in high-interest repayment cycles, pressure them into unnecessary lending, or set unrealistic expectations. Instead, Suretty provides simple, fair, and transparent assistance designed to help people stay on track without creating new financial stress.
Frequently Asked Questions
What does Suretty actually do?
Suretty provides partial auto loan payment assistance during verified financial hardship. We cover a portion of your monthly auto loan payment and pay your lender directly, while you repay the covered amount later in small, manageable installments.
How much of my auto loan will Suretty cover?
Coverage starts at 25% after your activation period. Each time you use Suretty and repay successfully, you unlock a higher level of assistance—up to 50%, 75%, and eventually 100%, depending on your repayment history and reliability.
Can Suretty help if my payment is already past due?
No. Suretty only assists with upcoming payments. Past-due auto loans have late fees and lender actions attached that cannot be corrected with partial coverage, so we focus on keeping you ahead before delinquency begins.
How does the repayment process work?
After Suretty assists with part of your auto loan, you repay the covered amount through scheduled installments with zero interest. Making repayments on time helps you unlock higher levels of assistance for future hardship requests.
What qualifies as financial hardship?
Hardship includes unexpected events such as reduced work hours, medical expenses, family emergencies, job loss, essential repairs, or other sudden financial setbacks. Our review process ensures assistance is provided when it is truly needed.
Can I request assistance more than once?
Yes. You can request assistance again after repaying your previous covered amount in full. Each successful repayment makes you eligible for a higher coverage level and strengthens your standing within the Suretty progression system.
